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Update Your Account Information

If you want to... Then...

Update your mailing address, phone number, and/or email address:

Sign in to Account Access.

Change your password:

Sign in to Account Access.

Change your first or last name:

Send us a copy of one of these documents:

  • Social Security card
  • Current driver's license
  • Birth certificate
  • Current State ID
  • U.S. Certificate of Naturalization (Form N-550 or N-570)
  • Court order
  • Court Decree
  • Marriage certificate*
  • Current U.S. Passport or U.S. Passport Card
  • U.S. military discharge papers (Form DD214)
  • U.S. Certificate of Citizenship (Form N-560 or N-561)
  • Alien Registration Card (Form I-551 or I-151)

Send your documentation via:

American Education Services
P.O. Box 2461
Harrisburg, PA 17105-2461

Fax: (717) 720-3916

* When sending a marriage certificate, please provide your name you will be using with our company.

Change your due date:

  1. Sign in to Account Access
  2. Go to Payments & Billing
  3. Select Change Payment Due Date

Enroll for Paperless services:

Enroll in Paperless

Have us automatically withdraw your monthly payment:

Sign up for Direct Debit.

Review our Direct Debit FAQ