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Account Access

Make payments, check balances, and manage your account online—quickly, easily, and securely—with Account Access.

Sign in or create an account now.


Account Access Home

  • Get an at-a-glance view of your account.
  • Make a payment.
  • Find your account number.
  • Read important alerts or messages.
Refer to caption for description.Caption: This image is a Payment Summary sample which provides an overview of the last payment, current payment due, and the scheduled payment. This allows customers to make a payment right from the Account Access home page.

View Loan Details

  • Check your total loan balance.
  • See the status of all your loans.
  • View interest rates.
Refer to caption for description.Caption: This image shows a Balance Overview sample which is located under View Loan Details in Account Access.

Payments and Billing

  • See your bill online.
  • Make a payment.
  • Schedule a payment in advance.
  • Review your payment history.
  • Save your bank account information for quicker payments.
  • Sign up for Direct Debit, our free automated payment service.
  • Manage your Direct Debit service.
  • Get help if you can't make your monthly payments.
  • Obtain your payoff amount.
Refer to caption for description.Caption: This image illustrates step 1 of scheduling a payment in advance.

Account Profile

  • Update your address, email, or phone number.
  • Change your password.
  • Request paperless communications.
  • Authorize individuals who can discuss your account on your behalf.
Refer to caption for description.Caption: This image highlights the Account Profile page where you can access your contact information, security and privacy settings, and review paperless options.

Refer to caption for description.Caption: This image is a Contact Information page sample which includes demographic information along with the Change Information button that you can select to make changes.

Tax Information

  • View your student loan interest or cancelled debt for tax filing purposes.
  • Print 1098-E or 1099-C tax forms.
Refer to caption for description. Caption: This image is a Tax Information page sample which includes IRS contact information, the tax year, student loan interest paid, and any cancellation of debt. Previous tax years' information is also available by selecting the View Previous Years button.