Death

Find out the next steps to take when someone on your account passes away.

For Federal Loans

Federal loans may be discharged upon death of the borrower. Additionally, if you are a parent PLUS loan borrower, your loan may be discharged if the student becomes deceased.

For the loan to be discharged, we must receive an original or a copy of the death certificate, which can be mailed to:

AES/DDB
P.O. Box 8183
Harrisburg, PA 17105-8183

For more information, please contact us. We are here to assist you with any questions/concerns during this difficult time.

For Private Loans

If an individual associated with your account is now deceased, please contact us. We are here to assist you with any questions/concerns you may have during this difficult time.